Burning Platform Mandate from the CEO

ï‚· When it comes to the number of paved roads in Nigeria, statistics do not look too good. The
main idea is that the performance of the Nigerian roads sector has not been satisfactory.
There is an enormous potential for growth and development, but figures do not look too
good. It is important to know that road transportation in Nigeria controls over 95% of all
surface transportation. Believe it or not, only 80% of federal roads in Nigeria are
partially paved. Keep in mind that the entire roads in the country are just a bit less than
200,000km of Federal, State and local road. Believe it or not, just about 50,000km is paved.
ï‚· This indicator also plays an important role in calculating the cost of living in Nigeria. Public
transportation in Nigeria is usually expensive in developed cities and cheaper in rural areas.
However, public transportation in rural areas as a percentage of average monthly income is
greater in rural areas than in developed cities.
ï‚· At any point in the country, cost of transportation depends on the change in oil prices and
exchange rate.
ï‚· Only 40 million Nigerians, 25 percent of the population, have a bank account. There are over
97 million bank accounts, but the number of unique bank account holders is a fraction of that
number. Going by the number of bank verification numbers (BVNs), the number of accounts
per Nigerian bank account owner is nearly three. Nigerians have major banking trust issues.
ï‚· The Central Bank of Nigeria (CNB) has indigenous control and oversees all parts of the
banking system in Nigeria. The first banking legislation in the country: the banking
ordinance of 1952 to ensure orderly commercial banking. Today Nigeria has one of the most
advanced financial sectors in Africa, with most of its commercial banks having branches in
other countries. The CNB has achieved financial system stability, low inflation, exchange
rate stability, an efficient payment system, and a consistent monetary policy in the last couple
of years. The vision for the Central Bank of Nigeria is to create a people-centered Central
Bank by “delivering price and financial system stability and promoting sustainable economic
ï‚· The state government level of the Nigerian government structure is divided into 36 states and
1 territory.
ï‚· NEEDS Offices are a part of the offices located in each Nigerian State for implementation of
the National Economic Empowerment and Development Strategy (NEEDS I & II). Urban
areas have more offices than states in rural areas. There are 110 total NEEDS Offices in

Nigeria. There is at least one NEEDS Office in each of the 36 Nigerian states. There are 9
NEEDS Offices in the former capital city, Lagos. Lagos has a population over 9 million and
is a major financial center for all of Africa and is the economic hub of Nigeria. Abuja is the
current capital of Nigeria and its’ population is one-eighth the size of Lagos.
Bain Summary Description of Nigeria Situation
The majority of Nigeria’s rural inhabitants are relatively poor, relying in part on government
benefits for their livelihood. As they tend not to have bank accounts, they usually collect
government benefits in cash from a limited number of state-bank branches. These branches are
often a long way from where the recipients live, so it can take a lot of time and effort for them to
collect their benefits. In addition, traveling to the branches can sometimes expose benefit
recipients to crime along the way.
However, it should be noted that banks that want to expand effectively cannot do so by
neglecting the aspect of rural banking.
A lot of banks are beginning to realize this and therefore are putting much of their outreach to
rural areas. Rural banking in Nigeria still has a long way to go as a lot of rural dwellers cannot
bank if they do not cover certain transportation costs in the process of going to the banks.
This point can be generalized: till date virtually all federal government initiatives targeted at
improving the lives of rural dwellers have failed due to poor planning, corruption and avarice by
government officials and their collaborators. Therefore, it is not surprising that the countryside
nationwide has remained rustic and undeveloped all these years in spite-of rural development
programs launched with fanfare by different administrations in the country.
The Nigerian government also owns and operates a chain of offices throughout Nigeria, called
NEEDS, which provide basic food, clothes, and other essential goods to the rural population.
These offices are supplied via a network of central and regional warehouses and several thousand
delivery trucks.
Nigeria Vision 20: 2028
The Nigeria Vision 20: 2028 is a perspective plan; an economic business plan intended to make
Nigeria one of the top 20 economies by 2020, with a growth target of not less than $900 billion
in GDP and a per capita of not less than $4,000 per annum. The four Pillars of the NV 20:2028
are i) guaranteeing the well-being and productivity of the people, ii) optimizing the key sources
of economic growth iii) fostering sustainable social and economic development and iv)
improving essential services to rural communities.

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NV 20:2028 is Nigeria’s second attempt at driving the attainment of her national aspirations
using long-term perspective plan. In addition to the first perspective plan (Vision 2010), several
strategic planning efforts have been undertaken by the Federal Government in recent years.
These efforts include the Poverty Strategy Reduction Papers (PSRPs), the National Economic
Empowerment and Development Strategy (NEEDS I & II), Nigeria’s Strategy for attaining the
Millennium Development Goals, and the Seven Point Agenda.
Bain Definition of Nigeria Study
Bain has been asked to investigate and assess the possibility of using the Nigerian NEEDS
Office network to provide a basic set of financial services to supplement the limited number of
commercial-bank branches in rural states. The offer would start with dispensing government-
benefit payments and move progressively to include savings accounts, bill payment, insurance,
credit, and other financial products. Bain will answer the question: would Bain recommend
Oxfam providing money to support Nigeria improving rural financial services?
Helpful hints for Students About Case Study Success
ï‚· Write down important factual information.
ï‚· Re-read any point that is not clear to you.
ï‚· At the end of every page, double-check to make sure you understand each of the major
points covered on that page, before going on to the next page.
ï‚· Base your responses only using factual information presented in the case.
ï‚· Take time to organize your thoughts and arranging your notes before answering. This will
help show your instructor that you have a logical approach and can think in an organized
way, regardless of the “accuracy” of the outcome.
ï‚· Develop an overall approach to answer each question before diving into details.

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